Testimonials from our customers

Customer Feedback

Subject: Memorial Cross

Hi all

Please accept my apologies for the delay in getting back to you.

My Sister's cross arrived last Friday whilst I was away on a short break.

I have only just opened it and I'm delighted  .... yes I did have my glasses on this time lol.

Thank you all so much for all your assistance, the prompt and courteous care given by all your customer care people, and the exceptional work of your craftsmen and women.

Thanking you all again,

 

Mike

30/05/2025 @ 10:32am | Mike Copolo | Sign Maker

Subject: The Sign Has Arrived

Good morning Danielle

The goods actually arrived via DPD on Saturday 10^th May. The plate is now affixed to our house and we are delighted with it - it looks just as we had hoped.

The delay has been a nuisance but you, Danielle, have been straightforward, frank and helpful throughout. The test of a company is how they behave when things go wrong. So we thank you very much and send you our very best wishes.

David and Rosemary McClair

13/05/2025 @ 8:48am | David McClair | Sign Maker

Subject: Happy customer!

Hello,

St Nicholas Church, Wells-next-the-Sea,

'Made possible with Heritage Fund' plaques

 

Thank you for the plaques you sent me yesterday, we're very pleased with the craftsmanship and the whole process of ordering, manufacture and delivery of them.

 

Alison

Wells PCC

09/05/2025 @ 11:23am | Alison Bowles | Sign Maker

Subject: Take a look at this

Links from a happy customer showing what we made for them

Hello!

Thought you might like to see this: 

https://www.instagram.com/p/DH_KdaqtoBP/?img_index=1&igsh=MTNwODBwb3R2d25wYw==

https://www.instagram.com/p/DIBs8bONWi1/?img_index=1&igsh=M3VwZGFrdjEzZWVj

Kelly 

08/04/2025 @ 11:44am | Kelly Godden | Sign Maker

Subject: Soft Wheel Cover

Hi Ali,

Just to let you know that it has arrived. Thank you very much. It’s perfect. Worth the wait 

25/03/2025 @ 11:24am | Andy Harmer | Sign Maker

Subject: Corian Memorial Plaque with Photo

Thank you so much i absolutely love it it brought a tear to my eyes when I saw it

28/02/2025 @ 2:09pm | Linda Reynolds | Sign Maker

Subject: Wheel Cover

Dear Sign Maker

Today I have receive delivery of my Land Rover wheel cover, what an excellent product I’m so pleased just to say how pleased I am, thank you
Sent from my iPad

25/01/2025 @ 2:50pm | Malcolm Parker | Sign Maker

Subject: Quote Item: 2411.LW.096

Dear Louise and team

Many thanks for the memorial plaque in Iroko wood which arrived today, beautifully packaged and beautifully made.

I am so pleased with it. It looks perfect and we will place it on the grave at Christmas.

Many thanks for your help and patience in getting it right.

Kind regards and seasons greetings.

Christina

08/01/2025 @ 7:14am | Christina Conti | Sign Maker

Subject: Order from The Sign Maker - 2408.LW.036

 

Good evening,

Please can I pass on our huge appreciation to the wonderful cross you made for our daughter’s grave. Both us, and the mother of the other baby in the grave, are absolutely over the moon with how beautiful the cross is.

Having such a lovely memorial to our babies means the world to us and we wanted to pass on our thanks.

I have attached a pic.

Many thanks Julie Allport

16/09/2024 @ 1:45pm | David Julie Allport | Sign Maker

Subject: Thank You

Good afternoon

 

My sister and I just wanted to say thank you to your team for getting our parent's plaque done so quickly.  It has just arrived and it means we are able to place it on their grave on Thursday before my sister goes back to South Africa at the weekend.

 

Thank you

Clare and Lynne

13/09/2024 @ 6:08am | Clare and Lynne | Sign Maker

Subject: Thanks

Hi All

Many thanks for the supply of the sign (see attached photo). We're very pleased with the quality of your product and the high level of customer service.

 

Regards

 

Ian and Sue

10/09/2024 @ 3:40pm | Ian Gardner | Sign Maker

Subject: Thank You!

Good afternoon Danielle

Re: 20=309.CA.023 FAIR ISLE

My beautiful sign has just been delivered, it’s absolutely gorgeous and just what I wanted, it will look great on my new house in the Channel Islands, hopefully moving in January.

Thank you so much for your help and advice, especially on the location and where is it to be sited, and the choice of material is great, It’s actually quite weighty.

Very well packaged, and now securely wrapped up again for removal. And well done to the UPS driver who has battled through very flooded roads here in West Sussex to deliver it!

 

Kindest regards from a delighted customer 10/10

Jenny Harrington 👍

30/10/2023 @ 3:52pm | Jenny Harrington | House Signs

Subject: Jeffrey Maynard 25.11.1941 - 12.01.2022

Dear Louise

I have received my late husband’s graveyard stone. The family and I thank all the signmaker team for their care and attention. The slate is the colour I wished for and it is beautifully inscribed

A comforting piece of workmanship to help to console us

Yours sincerely

Maureen

23/10/2023 @ 6:02pm | Maureen Maynard | Memorial Plaques

Subject: Excellent Customer Service

Hi team

Firstly I would like to confirm my parcel arrived today-no damage and everything in perfect order.

I am absolutely overwhelmed by your excellent customer service shown to me from my initial contact right through to my delivery arriving today.

Each and everyone of you have been fantastic and very supportive.

Huge thanks from myself and my family

Kindest regards

Elizabeth Penrose

18/10/2023 @ 1:23pm | Elizabeth Penrose | Sign Maker

Subject: Thrilled!

I just had to email to tell you how absolutely thrilled I am with my wheel cover which arrived yesterday. It is truly fabulous!

I was very frustrated as it was pouring with rain when it arrived and I didn’t think it was a good idea to put it on a wet wheel. You’d have laughed if you saw me actually towel drying the spare this morning so I could put the cover on!

Many thanks

I totally love it!

Best wishes

Val

20/09/2023 @ 6:51pm | Val Mackey | Wheel Covers

Subject: Elm Court Sign

Hi Kate,

Further to the below, Please find attached picture of the sign.

Looks lovely. Thank you very much!

Kind Regards,

Georgie

18 Sept 2023 at 12:56

18/09/2023 @ 12:56pm | Georgie, Sinclair Property | House Signs

Subject: Invoice Item: 2308.ANG.001 80365

HI Danielle

I just wanted to say the Plaque has arrived and I am over the moon.

I have passed your details onto all administrators in our Company as I was very happy with how you dealt with my order throughout very quick and super efficient.

13/09/2023 @ 10:53am | Linda Holmes | Memorial Plaques

Subject: Small Wooden Memorial Cross

Dear Jackie

The Sign Maker has an excellent website but I needed some advice. I had a very quick response to my on-line enquiry. The Sign-Maker is a lovely company to work with and I appreciated all the help that was provided. The finished product, a small wooden memorial cross, is very well made. The whole process was very efficient, the memorial cross was completed within the specified time frame and I was advised once it had been sent by courier. Perfect service.

Sonia Kotarski

11/09/2023 @ 1:06pm | Sonia Kotarski | Sign Maker

Subject: Your order from The Sign Maker - 2307.SE.121

Good Morning Dear Debbie, Danielle, Jackie and Ali.

I am confirming that I received the Corian White Marble Effect Plaque for the Loving Memory of My Dear Mother, Marjorie Beatrice Windsor, Safely From the Post Man around 9.15am this morning Monday 4th September 2023.

I am very happy with everything regarding the very beautiful Plaque also Thank You Very Much For How Much Care and Thoughtfulness Was Made By The Staff Of The Sign Maker Shop in the Packaging and Safe Delivery Of My Dear Mother's Memorial Plaque.

I am very pleased with all of your lovely wonderful and excellent customer service I have been very pleased to receive and will be very happy to recommend your wonderful company to family and friends also Should I need your services in the future again.

Many Thanks.

Kind Regards.

Best Wishes.

Mr Kenneth George Windsor.

04/09/2023 @ 10:27am | Ken Windsor | Memorial Plaques

Subject: Refurbished Cross Installation

Dear Kate and Lee

I am attaching the pictures as promised.  I gave it the third coat.

The Lisieux Way Methodist Church congregation were delighted with the refurbished cross and pass their thanks on to you both.

You certainly did a splendid job; it was a pleasure to meet you and experience the high standards you set.

Please also pass my thanks on to the helpful lady who answers the phone.

Best wishes Grahame

27/08/2023 @ 2:51pm | Grahame | Sign Maker

Subject: Beautiful Memorial Slate

Good Morning Jackie

Thank you for trying anyway we can change the laying of the slate to another day.

That said after being told it was arriving Tuesday it has just arrived this morning !!

I have to say it is really a beautiful memorial slate and I am proud that others will see it almost everyday.

Thank you for my experience of purchasing this slate from start to finish it has been a pleasure to work with you all.

Many Thanks Again

Very Best Regards Diane Pelham

21/08/2023 @ 10:18am | Diane Pelham | Memorial Plaques

Subject: Professional and Prompt Service

Thank you very much. I’m so pleased with what you have provided and your professional and prompt service.

Such a relief to receive it and see it was just what I wanted.

All best,

Jenny Harwood

18/08/2023 @ 6:25pm | Jenny Harwood | Sign Maker

Subject: Highly Recommend Your Services

Dear Team,

Our memorial plaque arrived today.  It is perfect and exactly what we wanted.  My family and I are very pleased with it.  Thank you so much.

The parcel was also extremely well packaged and delivered with care by DX courier.

It was a pleasure doing business with you and we would highly recommend your services.

Kind regards

Cheryl and Geoff Stannard

20/07/2023 @ 2:51pm | Cheryl and Geoff Stannard | Memorial Plaques

Subject: New Granite Nameplate

Hi

Thank you very much for sending the sign - it has just arrived this afternoon, and it looks wonderful!  The granite and the lettering are very attractive, and it is totally in keeping with the Scottish, Victorian style of our new house.  (The old copper nameplate had become so worn, it was difficult to see it, let alone read it!) 

We are really pleased with our new one, and very admiring of the cutting, design and engraving skills involved in making it :)

Thank you very much again and kind regards,   

Jennifer Smith

19/07/2023 @ 4:55pm | Jennifer Smith | Stone Signs

Subject: Prompt Delivery

Many thanks for the prompt delivery which arrived shortly after I p.m.

I opened the package immediately and am delighted  with what you have produced for me - very tasteful, as I had hoped it would be.

Yours sincerely,

John A. Guthrie.

19/07/2023 @ 1:40pm | John A. Guthrie. | Sign Maker

Subject: Memorial Tree Plaques

Dear Jackie and the Sign Maker team,

Thank you very much for your help and advice in choosing and ordering two memorial tree plaques we ordered with you a few weeks ago.

They have arrived safely and in plenty of time and look very much the part next to the trees.

We are all very happy with our choice and satisfied with the service you have provided.

We will definitely be using your company again next time.

Kind regards,

Annie

Finance Assistant

St John Payne Catholic School

19/07/2023 @ 10:41am | Annie Johnston (St John Payne Catholic School) | Wooden Signs

Subject: Order Ref - 2305.SS.028

Dear Sign Maker Team,

I would like to take this opportunity to thank you all so much for the amazing job you did, in such a short space of time, in creating and sending my mothers memorial.

It’s perfect.

It’s going to be a tough scattering her ashes but knowing we have this beautiful plaque to remember her by is going to make it much easier.

Again, thank you so much for making the magic happen.

Kind regards

Nicola Hackett Reed

19/05/2023 @ 4:50pm | Nicola Hackett Reed | Memorial Plaques

Subject: Re: 2301.ss.030 - The Sign Maker

Hi Danielle,

Thanks for all your help and the help of your colleagues in supplying the slate memorial wedge to commemorate our Dad. Yesterday was the day when our Dad's ashes were interrred in a churchyard in Blackburn. The wedge that you supplied sits at the base of a lovely tree that we planted on the perimeter of the churchyard with a nice view over surrounding fields. We were all happy with the finished product which is a fitting memorial. I found it easy to deal with your company and would happily recommend you to others.

Kind regards,

David

13/04/2023 @ 9:41am | David Gibson | Stone Signs

Subject: Re: The Sign Maker - Receipt - Purchase Number: 23-0215

Hi Jackie,

We’ve just received our wooden plaque and spike and would like to pass on our grateful thanks to everyone involved.

We are very, very pleased with it and it will look very special next to our wonderful son’s tree as a special memorial.

Thank you again,

Lynne and Phil

30/03/2023 @ 2:58pm | Lynne Parham | Wooden Signs

Subject: Re: Quote reference: 23SS02.004

Hi Louise ,

just wanted to say thank you for your help, my mums memorial stone is beautiful and arrived Friday, so perfect timing. No damage and I’m so happy with the quality of it. Thanks to everyone involved,

Patrick.

Sent from my iPhone

26/03/2023 @ 10:47pm | Patrick Foley | Memorial Plaques

Subject: Re: thank you :) Order Ref: 2303.SE.011

To The Sign Maker

Hi, we received our small marble plate sign today, and I wanted to say it’s beautiful. The marble is a wonderful colour and the etching is deep. We can’t wait to put it next to our memorial blossom tree for our father in his memory. I know it withstand the outside elements and we can enjoy for years to come. Great craftsmanship, thank you.

Clare

Sent from my iPhone

25/03/2023 @ 1:42pm | Clare Guille | Stone Signs

Subject: AW: 2301.LW.092

Dear Signmakers,

our Beautiful house sign arrived yesterday safely and undamaged, thanks to your very good packing.

We are absolutely thrilled with it and cannot thank you enough for all your advice, patience and expertise. It is already mounted, s. photo attatched.

We are so glad we found your firm and were able to order a proper, high quality English house sign.

Many thanks!

Best wishes - Rosalind Porter

23/03/2023 @ 10:06am | Rosalind Porter | Wooden Signs

Subject: Order Ref: 2302.SV.012 Consignment Number 2269

Afternoon

Just to let you know I’m very happy with the wheel cover it’s fantastic and really stands out.

Photo below and my dirty motor doesn’t do it justice 👌🏻

Regards

Jim Bates

07/03/2023 @ 3:05pm | Jim Bates | Wheel Covers

See Customer Photos on Pinterest