The Sign Maker: Testimonials from our customers
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Customer Reviews
We receive lots of lovely thank you emails from our customers - here are a few of them
Hi Louise, Now I have unwrapped your lovely stone memoria,l I'd like to leave a review. I've just had the Rev Peggy Ludlow from the church where your stone went to in Flaunden, ask me for your details, as she was so impressed with your service and would like to recommend you to another member of the village. . I've given her your details Your memorial stone was beautiful. Made with care using only the best materials. The lettering and finish were lovely. You accommodated any changes or requests quickly and with great care. Your lead time was more than reasonable and you tried to meet any deadlines given. We were so pleased to receive it. We would highly recommend you. Many thanks, a very happy customer, Nicola and family. Hi Louise I just wanted to let you know I've received my plaque and am very pleased with it, it's perfect. Thank you to all for making it and getting it out to me so quickly. Best wishes Julia Thank you to the sales department and to your customer service team for the excellent service I received through the process of buying signs from you. I was very appreciative of the guidance and time you took to get the signs right. We are delighted with them. They are now outside a house we own in St Andrews, you can see the view of the town above the sign in the photo. Thank you again to you all Good wishes Pippa Hi louise I was just writing to say I have recieved my cover from yourselves ,and iam absalutely delighted with how it turned out. Iam also really happy with the service yourself and your team provided. I will write a great review on trust pilot,about my experience ,with your company and how well everything worked out,first chance I get. Your sincerely Gordon carr. Good morning, Louise, My apologies for the delay, In 1967, I decided that my house would be known as "Beeshaven" - literally, the home of the B's, relating to our family name. When I sold that home, the buyer liked the name, and asked if they could keep it. I had to have a new name-sign, so found The Sign Maker. I chose old-English lettering on a hardwood base; it has since been much admired for its quality. Now after many years of weathering and 'buffing' clean, it was time to replace. The Sign Maker replicated their original craftsmanship precisely. Excellent work, beautifully crafted, thoroughly recommended. Meanwhile, thank you a great job. Brian Hi Jackie, Poppy and Team, Just a quick message to say thank you so much. We received mum's stone today and it is perfect. We are so happy. Best wishes Donna What can I say the stone memorial that you did to honour my mother in law who was 103 yrs old is beautiful The process was so easy to do your staff where exceptional in what they did. At every step of the way if I had any questions or wanted something explained your staff was more than willing to help. The family are absolutely delighted at the results. I thank you so much I have received my well packaged wheel cover today from you, I have been very pleased with the whole process from start to finish, having been kept informed from ordering to production through to despatch . Many thanks for a top quality product, I have enclosed some photo's, of the cover now on our motorhome, of which you are most welcome to use in your advertising . Many thanks Andy. Hi , my name is Mr Malcolm Arrel. Last month I placed an order for a memorial plaque with your good selves. Ref 2507.SE.035. Just a quick note to thank you for the cross you supplied. Dear Emma We have this morning taken delivery of the plaque which we ordered. It is in perfect condition and just what we wanted. Please pass our thanks to everyone concerned with the design and execution. Your service has been exceptional, so helpful and efficient. Kind regards Angela and Peter Davis Hi, just received spare wheel cover I'm over the moon with it, absolutely fantastic job, thank you so much, I'll be sure to tell everyone who made it for me , regards Dave Biggin. Just wanted to feedback how delighted we are with our new replacement sign - its perfect Thank you for getting the cross to us in time. It is very beautiful and the oiling is a lovely finish. Best wishes Josephine Hi Jackie The sign has just arrived. It's intact, and we're delighted. The choice of stone is just what we were after. I can't wait to put it up. Thank you for such an impressive piece of craftsmanship. Best wishes Jonathan Just wanted to say a big thank you for a top quality piece of work and to thank you for packaging it up so well. Superb, a rarity these days! Thank you Regards Karl Couves Hi Jackie The sign has just arrived. It's intact, and we're delighted. The choice of stone is just what we were after. I can't wait to put it up. Thank you for such an impressive piece of craftsmanship. Best wishes Jonathan Hi all Please accept my apologies for the delay in getting back to you. My Sister's cross arrived last Friday whilst I was away on a short break. I have only just opened it and I'm delighted .... yes I did have my glasses on this time lol. Thank you all so much for all your assistance, the prompt and courteous care given by all your customer care people, and the exceptional work of your craftsmen and women. Thanking you all again, Mike Good morning Danielle The goods actually arrived via DPD on Saturday 10th May. The plate is now affixed to our house and we are delighted with it - it looks just as we had hoped. The delay has been a nuisance but you, Danielle, have been straightforward, frank and helpful throughout. The test of a company is how they behave when things go wrong. So we thank you very much and send you our very best wishes. David and Rosemary McClair Hello, St Nicholas Church, Wells-next-the-Sea, 'Made possible with Heritage Fund' plaques Thank you for the plaques you sent me yesterday, we're very pleased with the craftsmanship and the whole process of ordering, manufacture and delivery of them. Alison Wells PCC Links from a happy customer showing what we made for them Hello! Thought you might like to see this: https://www.instagram.com/p/ https://www.instagram.com/p/ Kelly Hi Ali, Just to let you know that it has arrived. Thank you very much. It’s perfect. Worth the wait Thank you so much i absolutely love it it brought a tear to my eyes when I saw it Dear Sign Maker Dear Louise and team Many thanks for the memorial plaque in Iroko wood which arrived today, beautifully packaged and beautifully made. I am so pleased with it. It looks perfect and we will place it on the grave at Christmas. Many thanks for your help and patience in getting it right. Kind regards and seasons greetings. Christina Good evening, Having such a lovely memorial to our babies means the world to us and we wanted to pass on our thanks. Good afternoon My sister and I just wanted to say thank you to your team for getting our parent's plaque done so quickly. It has just arrived and it means we are able to place it on their grave on Thursday before my sister goes back to South Africa at the weekend. Thank you Clare and Lynne Hi All Many thanks for the supply of the sign (see attached photo). We're very pleased with the quality of your product and the high level of customer service. Regards Ian and Sue Good afternoon Danielle Re: 20=309.CA.023 FAIR ISLE My beautiful sign has just been delivered, it’s absolutely gorgeous and just what I wanted, it will look great on my new house in the Channel Islands, hopefully moving in January. Thank you so much for your help and advice, especially on the location and where is it to be sited, and the choice of material is great, It’s actually quite weighty. Very well packaged, and now securely wrapped up again for removal. And well done to the UPS driver who has battled through very flooded roads here in West Sussex to deliver it! Kindest regards from a delighted customer 10/10 Jenny Harrington 👍 Dear Louise I have received my late husband’s graveyard stone. The family and I thank all the signmaker team for their care and attention. The slate is the colour I wished for and it is beautifully inscribed A comforting piece of workmanship to help to console us Yours sincerely Maureen Hi team Firstly I would like to confirm my parcel arrived today-no damage and everything in perfect order. I am absolutely overwhelmed by your excellent customer service shown to me from my initial contact right through to my delivery arriving today. Each and everyone of you have been fantastic and very supportive. Huge thanks from myself and my family Kindest regards Elizabeth Penrose I was very frustrated as it was pouring with rain when it arrived and I didn’t think it was a good idea to put it on a wet wheel. You’d have laughed if you saw me actually towel drying the spare this morning so I could put the cover on! Many thanks I totally love it! Best wishes Val Hi Kate, Further to the below, Please find attached picture of the sign. Looks lovely. Thank you very much! Kind Regards, Georgie 18 Sept 2023 at 12:56 HI Danielle I just wanted to say the Plaque has arrived and I am over the moon. I have passed your details onto all administrators in our Company as I was very happy with how you dealt with my order throughout very quick and super efficient. Dear Jackie The Sign Maker has an excellent website but I needed some advice. I had a very quick response to my on-line enquiry. The Sign-Maker is a lovely company to work with and I appreciated all the help that was provided. The finished product, a small wooden memorial cross, is very well made. The whole process was very efficient, the memorial cross was completed within the specified time frame and I was advised once it had been sent by courier. Perfect service. Sonia Kotarski Good Morning Dear Debbie, Danielle, Jackie and Ali. I am confirming that I received the Corian White Marble Effect Plaque for the Loving Memory of My Dear Mother, Marjorie Beatrice Windsor, Safely From the Post Man around 9.15am this morning Monday 4th September 2023. I am very happy with everything regarding the very beautiful Plaque also Thank You Very Much For How Much Care and Thoughtfulness Was Made By The Staff Of The Sign Maker Shop in the Packaging and Safe Delivery Of My Dear Mother's Memorial Plaque. I am very pleased with all of your lovely wonderful and excellent customer service I have been very pleased to receive and will be very happy to recommend your wonderful company to family and friends also Should I need your services in the future again. Many Thanks. Kind Regards. Best Wishes. Mr Kenneth George Windsor. Dear Kate and Lee I am attaching the pictures as promised. I gave it the third coat. The Lisieux Way Methodist Church congregation were delighted with the refurbished cross and pass their thanks on to you both. You certainly did a splendid job; it was a pleasure to meet you and experience the high standards you set. Please also pass my thanks on to the helpful lady who answers the phone. Best wishes Grahame Good Morning Jackie Thank you for trying anyway we can change the laying of the slate to another day. That said after being told it was arriving Tuesday it has just arrived this morning !! I have to say it is really a beautiful memorial slate and I am proud that others will see it almost everyday. Thank you for my experience of purchasing this slate from start to finish it has been a pleasure to work with you all. Many Thanks Again Very Best Regards Diane Pelham Dear Team, Our memorial plaque arrived today. It is perfect and exactly what we wanted. My family and I are very pleased with it. Thank you so much. The parcel was also extremely well packaged and delivered with care by DX courier. It was a pleasure doing business with you and we would highly recommend your services. Kind regards Cheryl and Geoff Stannard Hi Thank you very much for sending the sign - it has just arrived this afternoon, and it looks wonderful! The granite and the lettering are very attractive, and it is totally in keeping with the Scottish, Victorian style of our new house. (The old copper nameplate had become so worn, it was difficult to see it, let alone read it!) We are really pleased with our new one, and very admiring of the cutting, design and engraving skills involved in making it :) Thank you very much again and kind regards, Jennifer Smith Many thanks for the prompt delivery which arrived shortly after I p.m. I opened the package immediately and am delighted with what you have produced for me - very tasteful, as I had hoped it would be. Yours sincerely, John A. Guthrie. Dear Jackie and the Sign Maker team, Thank you very much for your help and advice in choosing and ordering two memorial tree plaques we ordered with you a few weeks ago. They have arrived safely and in plenty of time and look very much the part next to the trees. We are all very happy with our choice and satisfied with the service you have provided. We will definitely be using your company again next time. Kind regards, Annie Finance Assistant St John Payne Catholic School Dear Sign Maker Team, I would like to take this opportunity to thank you all so much for the amazing job you did, in such a short space of time, in creating and sending my mothers memorial. It’s perfect. It’s going to be a tough scattering her ashes but knowing we have this beautiful plaque to remember her by is going to make it much easier. Again, thank you so much for making the magic happen. Kind regards Nicola Hackett Reed Hi Danielle, Thanks for all your help and the help of your colleagues in supplying the slate memorial wedge to commemorate our Dad. Yesterday was the day when our Dad's ashes were interrred in a churchyard in Blackburn. The wedge that you supplied sits at the base of a lovely tree that we planted on the perimeter of the churchyard with a nice view over surrounding fields. We were all happy with the finished product which is a fitting memorial. I found it easy to deal with your company and would happily recommend you to others. Kind regards, David Hi Jackie, We’ve just received our wooden plaque and spike and would like to pass on our grateful thanks to everyone involved. We are very, very pleased with it and it will look very special next to our wonderful son’s tree as a special memorial. Thank you again, Lynne and Phil Hi Louise , just wanted to say thank you for your help, my mums memorial stone is beautiful and arrived Friday, so perfect timing. No damage and I’m so happy with the quality of it. Thanks to everyone involved, Patrick. Sent from my iPhone To The Sign Maker Hi, we received our small marble plate sign today, and I wanted to say it’s beautiful. The marble is a wonderful colour and the etching is deep. We can’t wait to put it next to our memorial blossom tree for our father in his memory. I know it withstand the outside elements and we can enjoy for years to come. Great craftsmanship, thank you. Clare Sent from my iPhone Dear Signmakers, our Beautiful house sign arrived yesterday safely and undamaged, thanks to your very good packing. We are absolutely thrilled with it and cannot thank you enough for all your advice, patience and expertise. It is already mounted, s. photo attatched. We are so glad we found your firm and were able to order a proper, high quality English house sign. Many thanks! Best wishes - Rosalind Porter Just to let you know I’m very happy with the wheel cover it’s fantastic and really stands out. Photo below and my dirty motor doesn’t do it justice 👌🏻 Regards Jim BatesGoogle Reviews
Customer Feedback
Subject: Review
Subject: Quote Item: 2509.LW.009
Subject: Thank you!!
Subject: spare wheel cover.
Subject: Thank you a great job.
Subject: 2502.ss.041
Subject: The Sign Maker - Receipt Item: 2507.SS.058
Subject: Motorhome Soft Wheel Cover
Subject: Memorial plaque
I would like to report the Plaque was delivered today, well wrapped and protected from any damage.
I cannot express my gratitude for the kind consideration shown by your company all the way through the process right from my first contact to the delivery.
The Plaque is everything I hoped for and so expertly crafted. Please accept my most humble appreciation and thanks.
THANK YOU !
Subject: Memorial cross.
We are all delighted with it, and your help and support throughout the ordering process was second to none.
Here is a photo of the cross placed in Belgrave Cemetery, Red Hill Way, Leicestershire.
Subject: Item: 2507.SS.036
Subject: Soft Wheel Cover
Subject: THANK YOU
Thank you to everyone involved in getting it made and sent over
Kerenza & John
Subject: Thank You
Subject: Sandstone Signs
Subject: Memorial Plaque
Subject: Thank You
Subject: Memorial Cross
Subject: The Sign Has Arrived
Subject: Happy customer!
Subject: Take a look at this
Subject: Soft Wheel Cover
Subject: Corian Memorial Plaque with Photo
Subject: Wheel Cover
Today I have receive delivery of my Land Rover wheel cover, what an excellent product I’m so pleased just to say how pleased I am, thank you
Sent from my iPad
Subject: Quote Item: 2411.LW.096
Subject: Order from The Sign Maker - 2408.LW.036
Please can I pass on our huge appreciation to the wonderful cross you made for our daughter’s grave. Both us, and the mother of the other baby in the grave, are absolutely over the moon with how beautiful the cross is.
I have attached a pic.
Many thanks Julie Allport
Subject: Thank You
Subject: Thanks
Subject: Thank You!
Subject: Jeffrey Maynard 25.11.1941 - 12.01.2022
Subject: Excellent Customer Service
Subject: Thrilled!
I just had to email to tell you how absolutely thrilled I am with my wheel cover which arrived yesterday. It is truly fabulous!
Subject: Elm Court Sign
Subject: Invoice Item: 2308.ANG.001 80365
Subject: Small Wooden Memorial Cross
Subject: Your order from The Sign Maker - 2307.SE.121
Subject: Refurbished Cross Installation
Subject: Beautiful Memorial Slate
Subject: Professional and Prompt Service
Thank you very much. I’m so pleased with what you have provided and your professional and prompt service.
Such a relief to receive it and see it was just what I wanted.
All best,
Jenny Harwood
Subject: Highly Recommend Your Services
Subject: New Granite Nameplate
Subject: Prompt Delivery
Subject: Memorial Tree Plaques
Subject: Order Ref - 2305.SS.028
Subject: Re: 2301.ss.030 - The Sign Maker
Subject: Re: The Sign Maker - Receipt - Purchase Number: 23-0215
Subject: Re: Quote reference: 23SS02.004
Subject: Re: thank you :) Order Ref: 2303.SE.011
Subject: AW: 2301.LW.092
Subject: Order Ref: 2302.SV.012 Consignment Number 2269
Afternoon